
The Student Mentor Scheme provides advice and guidance to all students living in university accommodation. The service can be accessed by phone, email or visiting the Mentor Welfare office located at Shackleton. Fully trained Mentors and professional support staff will help you resolve any issue.
The Scheme can help with a variety of issue’s, click below to find out more about each -
Shared living and accommodation related issues
• Housing
Your academic course
• Mitigations
Financial
• Money matters
General wellbeing
• Safety
Useful Contacts
Recruitment
If you are interested in becoming a Student mentor please click here
Feedback
We are keen that the scheme’s users are completely satisfied with the service received. Please use the below contact details to provide feedback.
Mentor Welfare Office opening times:
Monday – Friday 2-6pm (term time)
Outside of these opening times please contact your accommodation reception for assistance.
Email: mentorwelfare@guild.bham.ac.uk
Call: 0121 257 4490
‘Like’ us on: www.facebook.com/studentmentorscheme
‘follow’ us on: #studentmentors1
Drop in surgeries at Jarratt Hall every Wednesday 4-6pm (Social Centre) and Pritchatts Park every Tuesday 4-6pm (Study Room below reception)
Guild Services
The Arc
Job Zone
The Shac
University services
Counselling & Guidance
Student Funding Office
Living (Housing Services)
International Students Advisory Service
English for International Students (EISU)
Disability & Learning Support Services
Nightline
Chaplaincy
University Medical Practice
Other Medical Centres/advice