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► What is the SMS?
What is the Student Mentor Scheme?
Student Mentors are students who are employed to provide welfare support to fellow students. In many cases the Mentors live in the residences, whilst others are based in other accommodation in the area. Every student in University accommodation has a Mentor. You should see your mentor weekly or fortnightly dropping by to say hello or delivering useful information.
An important part of the job of a Student Mentor is the ‘on-call’ work. Every night during term time between 6pm and 8am there will be a Student Mentor ‘on call’ in the event of a welfare emergency. The Mentor on call can be contacted in their flat – the names, phone numbers and flat numbers of the Mentor on call are displayed on signs around the site.
Student Mentor Scheme Support Staff
The Mentor Scheme is managed and supported by a team of professional support staff. They are based in the Student Mentor Office on the first floor of the Guild of Students. They are responsible for recruiting and training the mentors and then monitoring and supporting them throughout the year. In addition to the normal office hours of 10am – 5pm on weekdays there is a member of support staff on call every night and during weekends to provide support to the Student Mentors if they have any emergencies or problems during their shift.
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