Below you will find information on University procedures and Codes of Practice and how we can help you. Click the area you would like information on and you will also find useful contact numbers and web pages.
You can also speak to an Advisor in confidence via our drop-in clinics or an appointment. To make the most of your appointment, please refer to the guides before attending and gather all written evidence/correspondence that may be available to assist your advisor with your enquiry.
The service also provides representation if you need to attend a meeting with your department or the University.
Mitigations - What to do when the unexpected happens and affects your study
Appeals – Do I have grounds to appeal?
Now you are Appealing – What happens next?
Not Happy with your course – Want to change course, withdraw, leave of absence?
Problems with your Supervisor – What can I do?
Discipline - What happens next?
Plagiarism – The procedure and support available
Making a complaint – How to and what the procedure covers
Harassment - What can I do?
Exam Irregularities - What happens next?