Customer Service Assistant (Redbrick Bills) [GUI1312RBB/BB]

Customer Service Assistant

• To assist customers with the sign-up process to Redbrick Bills.
• Helping with the service transfer over to Redbrick bills for 2017/2018 tenancies.
• Contracts are June 2017 to September 2017.

Primary Responsibilities

• Answer all inbound phone calls.
• Resolving any queries with our customers and suppliers upon sign-up.
• Ensuring services are set up efficiently.
• Speaking to our customers through social media channels to aid in driving sales and engagement throughout the holiday months.

Knowledge and Skills

• Excel, Word, Internet, Outlook.
• Good telephone manner.
• Solid work ethic and a pro-activity.
• Attention to detail.
• If you enjoy variety and a fast, fun environment then this is for you.

Prior to your start date you will be sent a information pack. The welcome pack will outline your role and guide you through our CRM system to make sure you're ready to go from the outset!

10am - 5pm, Monday - Friday.

Job Type: Temporary

Salary: £8.00 /hour  

Required experience:

• University: 1 year