Do you have a natural flair for rapport building on the phone? Are you results driven and hungry for continued success in your sales career? Do you welcome recognition and attractive rewards for your outstanding performance? If so this is your perfect opportunity to join an independently owned company where you can put your sales experience and abundance of enthusiasm to great use.
Borderwise is one of the longest standing authorised service centres in the UK for an exclusive American product. We have over 35 years experience servicing across Birmingham and the Midlands and our ambitious business employees a select team of professionals. Our consistent growth is achieved through an exciting range of innovative products backed up with competitive prices and an enthusiastic team.
Working as part of this driven and lively team with the support of the Service Centre Manager, as an Appointment Setter you’ll be responsible for contacting existing and prospective business customers to promote Borderwise products and services, engaging them in a business conversation, identifying potential sales opportunities and booking appointments for the field based sales team. You will receive comprehensive and structured training that will enable you to focus on achieving targets and goals.
Responsibilities and Duties
As an Appointment Setter, your main duties will include but not be limited to:
Proactively calling existing, lapsed and new customers to secure new/additional business;
Building strong customer relationships and improving customer satisfaction ratings;
Arranging appointments for the Field Sales team, ensuring full notes and preparation are passed to the colleague attending the appointment;
Using marketing campaign information to contact customers in a controlled way;
Managing the CRM system effectively, ensuring all relevant customer information is entered onto the system;
Ensuring sales targets are achieved, along with other activity-based targets;
Qualifications and Skills
The ideal candidate must be passionate, outgoing and a strong communicator. To be considered for this role of Appointment Setter you MUST have the following experience, skills, knowledge and attributes:
Successful track record within telesales;
Enthusiasm and keen to learn;
Excellent communication and rapport building skills;
Ability to negotiate and close new sales;
Self-motivated and a hunger for success;
Flexibility towards tasks;
Good IT skills including the use of CRM databases;
Accurate and timely data entry skills;
Shifts Available:
16 hours per week over 5 days
Monday - Friday: 9am - 1pm
Monday - Friday: 4.30pm - 8.30pm
This role will suit those interested in the following jobs: Telesales, Lead Generation, Appointment Setter, Sales Advisor, Account Manager, Sales Executive, Telemarketing Representative, Call Centre, Account Management, Telesales Advisor, Internal Account Manager, Sales Support,