Accredited Taxi Scheme
Castle Cars is our current accredited taxi provider which we have a working agreement with, this includes set fairs for certain journeys (see document below and additional fairs listed) as well as a provision of accessible to all vehicles and a clear complaints process.
For more information on Castle Cars or information on fares outside those stated below visit castle-cars.co.uk
or phone them on 0121 472 2222
For any complaints including but not limited to overcharging, harassment, inappropriate behavior or poor service please email firstname.lastname@example.org
For the complaint please provide information about the taxi, journey and complaint including where possible the following: