Accredited Taxi Scheme

 
Castle Cars is our current accredited taxi provider which we have a working agreement with, this includes set fairs for certain journeys (see document below and additional fairs listed) as well as a provision of accessible to all vehicles and a clear complaints process.
 
For more information on Castle Cars or information on fares outside those stated below visit castle-cars.co.uk or phone them on 0121 472 2222
 
For any complaints including but not limited to overcharging, harassment, inappropriate behavior or poor service please email vpdr@guild.bham.ac.uk
 
For the complaint please provide information about the taxi, journey and complaint including where possible the following:
  • pick up and drop off points

  • car registration

  • car make and model

  • estimated times

  • driver number

  • drivers name

  • receipt of journey

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Contact Us

Comm. Wardens - 0121 415 8968

Guild Advice - 0121 415 8965

Guild Lettings - 0121 415 8376

Student Mentors - 0121 415 8967

Global Buddies - 0121 415 8984

community@guild.bham.ac.uk

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mentorwelfare@guild.bham.ac.uk

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