Student Mentor Scheme (SMS)
Welcome Team recruitment opens on Friday 20th February 2015!
The Student Mentor Scheme provides advice and guidance to all students living in university accommodation. The service can be accessed by phone, email or by visiting the Student Mentor Scheme
in The Hub at the Vale. Fully trained Mentors and professional support staff will help you resolve any issue, no matter how big or small.
The Scheme can help with a variety of issues including:
The Scheme offers a variety of services throughout the academic year. This includes a timetable of activities during Welcome Week, individual mentoring support, drop-ins during important times of the year and mediation to help you work through any flat issues. In addition, you will receive useful information to help tackle important student issues.
Visit our Student Mentors in The Hub at the Vale Monday to Friday during term time, between 4pm and 8pm or call 0121 415 8568. Click here for a map and directions to the Vale or ask at The Hub Reception for directions.
Outside of term time (excluding University Closed Days and weekends) support staff are available to help you between 10am and 4pm on the number above.
You can also contact the Student Mentor Scheme via email and social media:
Like us on facebook
Follow us on twitter
If you are a student with a welfare related emergency outside of normal office hours, please contact your Accommodation Reception in the first instance.