Renters Union

Renters’ Union Advocacy & Advice

If you’re experiencing problems with your housing situation, or your landlord or letting agent is causing you difficulties, our trained advisers from Guild Advice are on hand to point you in the direction and help you navigate those difficult conversations.

We use our previous experience with the common landlords and letting agents to inform our approach. As we expand the Renters’ Union, we will be developing further intelligence-based strategies on how to deal with the big players locally so you get the very best advice.

To help us help you best, please fill out our enquiry form with as many details as possible explain your problem as best you can. Our advisers are currently working remotely, and will be able to provide a range of support and advice online or other the phone.

Enquiry Details

Your information will be used to create a case in Guild Advice’s case management software. In order to help us to help you, please complete the form as fully as you can. Please note this form is for queries relating to privately rented housing only, for other queries, please visit Guild Advice.

Please note you have the right to withdraw your consent to store your data at any point, just let your Advisor know. Further information about your rights and about how the Advice service processes your data is also set out in the Guild of Students’ Privacy Notice.




Student ID Number:


Student Status (UG, PGT, PGR, Erasmus, Exchange or Study Abroad):



Landlord Name:

Letting Agent Name (If applicable):

Area of advice requested (please pick the most relevant one even if your enquiry covers several areas):

Repairs or Maintenance
Landlord Issue
Contract Issue
Deposit Issue
Leaving My Tenancy Early

Overview of Concern:

Add Supporting Document(s):

(To help us help you, please upload a copy of your tenancy or contract and copies of any correspondence you have already sent to or received from your landlord or letting agent)

 By submitting this form, you are consenting to your data being processed in line with the Guild's Student Privacy Notice. Please tick to confirm.

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