Guild Advice Who We Are And What We Do

Guild Advice is a free, impartial and confidential advice service for students at the University of Birmingham. Our Education and Welfare Advisors specialise in the following areas: Academic, Housing, Wellbeing and International Support.

Like the Citizens Advice Bureau, we give practical advice on all kinds of subjects relating to student life. We are on hand if you need someone to talk to - just come and visit us on the Ground Floor of the Guild of Students!

Our opening hours are Monday to Friday 11–3pm during term time and12-2pm outside of term time. Advisors are on hand for drop-ins 12-2pm for any new enquiries.  Our last appointment is allocated at 1:45pm.

You can also email us with your enquiry and one of our Advisors will get back to you. If you already have an open case with us, please send us an email and your caseworker will be in contact.

What We Do

As well as providing advice and guidance we conduct research to help prepare you for University Academic meetings and arrange appropriate representation as and when required.  We can also offer support with checking through appeals and complaints and can guide you through the processes.

This year we are excited to be delivering a range of awareness and support campaigns in relation to wellbeing and advice, our aim is to get information out across the University to as many of you as possible.

We Also Look After

Not On Ambassadors

Sexual Harassment - its #noton

Following the success of the Not On campaign in recent years, we’re really excited to have won funding from the University to recruit 4 ‘Not On’ Student Ambassadors! Our Ambassadors will be a point of contact for students with concerns relating to the area of sexual harassment and assault.

They’ll also be rolling out a one hour workshop that looks at consent in relation to sexual harassment, showing students how to look after themselves and their friends on a night out. Workshops can be arranged for UoB Student Societies, Committees, Teams or Groups by clicking here. Please note, workshops can only be delivered to established groups of students at present (maximum 20 at any one time).

*All groups that complete the workshop will receive the ‘Not On Approved’ stamp which can be used on all your communications.*

In time we will be offering open access workshops for individual students to book on to, for more information about this please contact

Hate Crime Reporting

Hate Crime Reporting Image

Guild Advice is also a Third Party Reporting Centre. If you are a victim of (or have witnessed) hate crime or a hate related incident we can support you.

What is Hate Crime?

Hate crime is any incident, which constitutes a criminal offence, which is perceived by the victim or any other person as being motivated by prejudice or hate. This can be motivated by someone’s race, colour, ethnic origin, nationality, national group, religion, gender, gender identity, sexual orientation, or disability.

What can I do?

  1. In an emergency call 999 for help;
  2. Call West Midlands Police on the 101 non-emergency number;
  3. Report the incident online via the True Vision website.
  4. Visit Guild Advice and speak to an Advisor regarding the incident.
  5. As a Third Party Reporting Centre, we can assist you in reporting the incident to the Police, including making an anonymous report to the Police.

More information on hate crime, how to report it, and personal safety tips, is available from the official True Vision website

Useful Links To Follow For Advice And Support

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