View All

Student Mentor Scheme (SMS)

We’re your Student Mentor Scheme Team, here to offer you help & support whilst you live in university accommodation. All 12 of us are students at Birmingham, so we know what living in halls is really like! We can help you with information, guidance and support on lots of issues, including wellbeing, accommodation, academic and financial queries.

To ensure that you get what you need from us, when you need it, we have created a set of promises which we will always aim to deliver.

View our Service Promise here


Contact Us

Mentor Welfare office

Visit our Student Mentors in The Hub at the Vale Monday to Friday during term time, between 4pm and 8pm or call 0121 415 8568. 

Click here for a map and directions to the Vale or ask at The Hub Reception for directions.

You can also get in touch with us via:


Like us on facebook