Complaints and Misconduct Process
We work hard to ensure that our Reps are fully trained so you can successfully carry out your roles. However, we understand that there are times where things don’t go according to plan.
To support with complaints in the Rep System, we have devised a new misconduct procedure and code of practise (below) to ensure that the expectations from all reps remain the same.
Students and Reps can submit a complaint either about a particular Rep or the system as a whole by filling out the complaints form, who will work with you to find a solution or begin the misconduct process, as appropriate.