Sports Ball Ticket Terms and Conditions

General Guild ticket terms and conditions

Tickets

Tickets are not refundable under any circumstances other than cancellation of the event or unless the event is moved to another date which prohibits you from attending. In this instance the full value of the ticket, less any booking fees and postage/credit card charges, will be refunded.
We are unable to accept any liability or replace any tickets lost, stolen or damaged after they have been received by you.
Although we will do our best to keep you informed of any cancellation, it is the ticket holders' responsibility to establish whether an event has been cancelled and the date and time of any rearranged event.
Tickets are not transferable.
If not purchased from an authorised outlet, tickets may be declared void and will not guarantee entry to the venue.
All tickets can only be collected/redeemed by the purchaser with proof of identification.
Tickets may be restricted to a maximum number per person.
We reserve the right to cancel tickets bought in excess of this number.
Ticketed entry to evening events is only until the time stated on your ticket.
Entry cannot be guaranteed after this time, and a surcharge may be payable for late entry.
Tickets and wristbands are non-refundable and are not transferable between events.
The Rules and Regulations of the venue, event organiser and promoter for which this ticket was purchased must be adhered to.

Event management

Venue management reserve the right to refuse admission and may conduct security searches on entry.
Bags will be searched on entry.
You are advised to check if the venue has a last entry time. Even ticket holders may not be admitted after this time.
Photographic proof of age (driving license, or passport) and student ID (when obtained from university) are required for entry to all evening events. Over 18’s only. No ID, No Entry!
The right to refuse entry is always reserved.
There is no obligation to refund monies or exchange tickets if management alters or varies the programme due to events or circumstances beyond its control.
You are advised to check with the venue if photographic and recording equipment is prohibited. Also, laser pens, dogs (except guide dogs) and patron's own food and drink are prohibited.
The promoter, venue management and “guild ticket” accept no responsibility for any personal property.
Photography and videography regularly take place at Guild events for marketing and promotion purposes, and by buying a ticket you hereby give the Guild permission to use any images collected at Guild events.
All images captured in these video recordings and/or photos will be the copyright of the Guild of Students and any other intellectual property which arises in the recordings will also belong to the Guild of Students.
Ticket holders have the right to ask the Guild of Students to stop using any images of themselves at any time, in which they will not be used in future publications or electronic media and will be removed from the current websites and social media where possible but may continue to appear in publications or electronic media already in circulation. Full rights are set out in the Guild of Students’ Student Privacy Notice. If you wish to opt out of inclusion in photography, please contact communications@guild.bham.ac.uk

Sports Ball specific

Tickets for Sports Ball are available for sale from Friday 28th March at 5pm until 8pm on Friday 2nd May 2025, or until they sell out. 
Entry to Luna Springs will be via Valid Photographic ID and a Wristband which you collect from Joes Bar on the dates and times below.
Failure to produce these on the day of the Ball may result in you being refused entry.
Please note the latest entrance to the event on 11th June will be 7pm. Anyone arriving after this time will be denied entry to the event.
Wristband collections will take place from Joes bar on the following dates and times Monday 9th June 12pm – 7pm , Tuesday 10th June 12pm – 7pm, Wednesday 11th June 12pm – 5pm – Student ID will be required from the ticket holder to collect the ticket.
Once you have entered the event site using your Wristband, no exit and re-entry will be permitted.
Upon entering Luna Springs, you will be given a voucher to redeem your free drink and Free Meal
Upon entering the Sports Ball After Party at the Guild, Photographic proof of age (driving license, or passport) and student ID (when obtained from university) are required for entry to all evening events. Over 18’s only. No ID, No Entry!
You will need to show your wristband as this will act as your ticket to the event and you will be given a voucher to collect your free VK from Joes Bar
If you have any other questions or query related to Sports Ball, please email d.volrath@guild.bham.ac.uk
If you are dissatisfied with the outcome, you can raise your complaint by emailing complaints@guild.bham.ac.uk.