Assistant Housing Officer (4 Towers TMO Ltd) [GUI115TT/LW]

4 Towers TMO, a local housing office based in Harborne, Birmingham, is looking to recruit a new student staff member for the new academic year (2018/19). We are a partner agency with Birmingham City Council, managing an area of Harborne for the local authorities’ housing department. We engage with multi agency working, notably with West Midlands Police, Social Services and elected councillors and MPs. We have been working with the Guild for a number of years, and are now looking to hire a bright, bubbly and enthusiastic part-time assistant housing officer to join our small, friendly team. 

As an assistant housing officer, candidates will deliver an efficient and professional housing management service including:
• Liaising with tenants and helping with resident involvement
• Communicating effectively with colleagues and third-party agencies
• Completing administrative tasks 
• Organising media and communications
• Handling sensitive information
• Policy implementation
• Leading small projects to help streamline the organisation operations
Training may be required, and could include:
• Health and safety in the workplace
• Governance
• System specific training
Successful candidates will be working in our office, based on the estate, and so must be able to work well in a small team environment. 
This role would ideally suit a second or third year student looking to boost their experience before leaving the University, and is a great opportunity for any student looking to improve their CV.
Candidate profile:
• Excellent Oral and Verbal Communication skills
• Proficient IT skills
• Strong customer service focus
• Able to work 10 – 12 hours a week, with flexibility to increase hours over Christmas, Easter and Summer periods
• Able to remain calm and friendly under pressure

Applicants should email their CV and a covering letter to  j.marsh@4towerstmo.co.uk.

Location: https://www.google.com/maps/place/4+Towers+T+M+O+Ltd/@52.4558246,-1.9492259,17z/data=!3m1!4b1!4m5!3m4!1s0x4870bdb938b3defd:0x4528c9d3ec1fa334!8m2!3d52.4558214!4d-1.9470372