Education and Welfare Advisor (Student Money Guidance)

This role is part of the Student Voice & Representation department working collectively with colleagues delivering the Guild’s student advice, representation, democracy, policy and campaigns work. The Student Voice & Representation Team is part of the Support & Representation Directorate.

The Education & Welfare Advisor (Student Money Guidance) role is to support delivery of the Voice & Representation departmental plan.

In doing this you will undertake casework, particularly around financial concerns, including student financial hardship, budgeting and funding. You will do this alongside providing more general advice to students on other areas including academic, housing and international student support.

Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. We are also looking for someone who is able to keep up-to-date with developments in current student education and financial matters, as well as with the wider Higher Education sector more broadly.

The Benefits

We offer great benefits including:

• 5 days close down during Christmas, and 2 during Easter each year, in additional to bank holidays and 21 days annual leave, rising to 26 days after 5 years’ service (meaning you will not work during Christmas, New Year or Easter).
• Full sick pay from the moment you start working for us.
• A comprehensive suite of basic training for all employees which includes Equity & Diversity, Mental Health Awareness and Data Protection
• Discounted membership rates at University of Birmingham Sport & Fitness
• The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary
• A range of wellbeing benefits

We are a Times 100 – Best Companies to Work For employer and in our staff survey (November 2021) 94% of our staff said they are proud to work for this organisation.

The Guild of Students is committed to equity, diversity and inclusion and welcomes applications from all members of the community.

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Additional Information

Job Description