Student Mentors: Who we are and what we do

Student Mentors logo

We’re your Student Mentor Scheme Team, here to offer you help & support whilst you live in university accommodation.

All 15 of us are current students at Birmingham, so we know what living in halls is really like!

We can help you with information, guidance and support on lots of issues - including wellbeing, accommodation, academic and financial queries

Talk to us! Our opening hours are 4 - 8pm during term time, visit our office at the Vale (next to the Duck & Scholar)

Student Mentors Team 2018 taken in Mermaid Square at the Guild of Students
  • Student Mentors - 0121 415 8967
  • @studentmentors

Student Mentors Events

Throughout the year we host a whole range of events and activities to help you settle in, meet others and raise awareness of the support and information available to you!

For hints and tips on making the most of your University experience, click on the image below to read The Student Mentors Newspaper

Front page image of The Third Edition of The Mentors Times Post

Join the Welcome Team!

Would you like to be part of the team that welcomes new students into University accommodation and helps them settle into University life? If you’re a confident, approachable and hardworking individual then this could be the job for you. 

Your main duties will be meeting and greeting new students on arrival, promoting the Student Mentor Scheme, assisting students to settle into University Accommodation and delivering lots of useful information. Perhaps you remember the people in pink t-shirts that helped you move in – this could be you!

Hours or days required:

  • Compulsory paid training on Thursday 19th September 2019
  •  Required to work on Saturday 21st & Sunday 22nd September 2019
  • You will need to be available to work a 4 hour shift during the week commencing 23rd September 2019

There may also be an opportunity to work beyond Welcome Week, carrying out other duties that naturally fall within reasonable expectations of the role.

Join the welcome team - student mentors

Meet the Team

Hate Crime Reporting Image

Hate Crime Reporting

The Mentor Office is also a Third Party Reporting Centre. If you are a victim of (or have witnessed) hate crime or a hate related incident we can support you.

What is Hate Crime?

Hate crime is any incident, which constitutes a criminal offence, which is perceived by the victim or any other person as being motivated by prejudice or hate. This can be motivated by someone’s race, colour, ethnic origin, nationality, national group, religion, gender, gender identity, sexual orientation, or disability.

What can I do?

  1. In an emergency call 999 for help;
  2. Call West Midlands Police on the 101 non-emergency number;
  3. Report the incident online via the True Vision website.
  4. Visit The Mentors Office and speak to an Advisor regarding the incident.
  5. As a Third Party Reporting Centre, we can assist you in reporting the incident to the Police, including making an anonymous report to the Police.

Latest Student Mentor Videos

Contact Us

Comm. Wardens - 0121 415 8968

Guild Advice - 0121 415 8965

Guild Lettings - 0121 415 8376

Student Mentors - 0121 415 8967

Global Buddies - 0121 415 8963






Meet your officer team

Every year, a team of Officers are elected by YOU to help you get the best out of Birmingham. Each officer leads a different part of the Union on your behalf – click on their faces to find out what they do and how to get in touch…

Latest Student Deals

TOA Taxis - Call us on 0121 427 8888 or visit www.